Terms of Conditions

Welcome to Locksmith Dundee. By using our website and services, you agree to comply with the following terms and conditions. Please read them carefully before booking any of our services.

1. Services

Locksmith Dundee provides professional locksmith services for residential, commercial, and automotive customers. All services are subject to availability. We aim to attend emergency call-outs as quickly as possible, but response times may vary depending on location and demand.

2. Bookings and Cancellations

When you book a service with us, you confirm that all details provided are accurate. If you need to cancel or reschedule your appointment, please contact us as soon as possible. Cancellation fees may apply if a locksmith has already been dispatched to your location.

3. Pricing and Payments

Our prices are provided at the time of enquiry or booking. Final costs may vary depending on the nature of the job upon arrival. Payment is due upon completion of the service. We accept cash, debit, or credit card payments unless agreed otherwise in advance.

4. Liability

We always strive to carry out work to the highest standard. However, Locksmith Dundee will not be held liable for:

  • Any indirect or consequential losses arising from delays or service unavailability
  • Damages caused by pre-existing faults or poor installation of locks or doors
  • Loss of earnings or business interruptions due to lock issues or service delays.

5. Warranty

We provide a warranty on new locks and parts installed, covering defects in materials or workmanship. The warranty does not cover misuse, deliberate damage, or issues unrelated to our installation.

6. Customer Responsibilities

Customers are responsible for:

  • Providing accurate information about the lock issue or service requirement.
  • Ensuring safe access to the property or vehicle.
  • Settling payment upon completion of the job.

7. Website Use

All content on our website, including text, images, and logos, is the property of Locksmith Dundee and cannot be copied, reproduced, or distributed without our permission.

8. Privacy

Please read our Privacy Policy to understand how we collect and use your personal information.

9. Changes to Terms

We may update these terms and conditions at any time without prior notice. Changes will be effective upon posting on this page. We recommend reviewing them regularly to stay informed.

10. Contact Us

If you have any questions regarding these terms and conditions, please contact us:

Locksmith Dundee
Website: https://locksmithdundee.scot/
Email: info@locksmithdundee.scot
Phone: 07717515584